Carer | Privacy Policy

Homecarer.com respects the privacy of our users. This privacy policy describes how we collect, use, disclose and protect your information when you use our website homecarer.com and the services we offer.
Information we collect:   
We collect several types of information when you use our services:

    • Personal Information: This may include your name, email address, phone number, address, date of birth, and any other information you choose to provide in your profile.
    • Usage Data: We may collect data about how you use the Website, such as the pages you visit, the features you use, and the time you spend on the Website.

    • Device Information: We may collect information about the device you use to access the Website, such as your IP address, browser type, and operating system.

    How We Use Your Information

    We use the information we collect to:

    • Provide and improve the Services

    • Create and manage your account

    • Match you with compatible caregivers, healthcare assistants, or housekeepers

    • Send you important information about the Services, including confirmations, invoices, and updates

    • Communicate with you about your use of the Services

    • Respond to your inquiries and requests

    • Send you marketing communications (with your consent)

    • Analyse how you use the Services to improve our offerings

    Disclosure of Your Information

    We may disclose your information to third-party vendors who provide services to support the Services, such as payment processing, background checks, and customer support. We will only share your information with these vendors to the extent necessary for them to perform their services.

    We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

    Your Choices

    You have choices regarding your information:

    • You can access and update your profile information at any time.

    • You can opt-out of receiving marketing communications from us.

    • You can request to delete your account.

    Data Security

    We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us by mail at: info@homecarer.com